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Call Number   HF5415.5 .G55 1990 - Regular Loan - Main Library Collection (Books)
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Author   LinkGlen, Peter.
Title   LinkIt’s not my department! : how to get the service you want, exactly the way you want it! / Peter Glen.
Publisher   LinkNew York : W. Morrow, c1990.
Description   241 p. : ill. ; 25 cm.
 
Notes   Includes index.
 
Subject Headings   LinkCustomer services -- United States.
  LinkEmployee motivation -- United States.
ISBN   0688088961 (alk. paper) :
Sys. no.   000006375
Call Number   HF5415.5 .G55 1990 - Regular Loan - Main Library Collection (Books)
Library Holdings   Click here to check availability of this item