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Call Number   HF5415.5 .L45 1999 - Regular Loan - Main Library Collection (Books)
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Author   LinkLeland, Karen.
Title   LinkCustomer service for dummies / by Karen Leland and Keith Bailey ; foreword by Giles H. Bateman.
Edition   2nd ed
Publisher   LinkFoster City, CA : IDG Books Worldwide, Inc., 1999.
Description   xxxi, 422 p. : ill. ; 24 cm.
 
Notes   Includes index.
 
Subject Headings   LinkCustomer services.
Added Headings   LinkBailey, Keith, 1945-
ISBN   0764552090 (pbk. : acid-free paper)
Sys. no.   000051034
Call Number   HF5415.5 .L45 1999 - Regular Loan - Main Library Collection (Books)
Library Holdings   Click here to check availability of this item