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Call Number   HF5415.5 .B528 1993 - Regular Loan - Main Library Collection (Books)
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Author   LinkBlanchard, Kenneth H.
Title   LinkRaving fans : a revolutionary approach to customer service / Kenneth Blanchard, Sheldon M. Bowles ; foreword by Harvey Mackay.
Edition   1st ed.
Publisher   LinkNew York : Morrow, c1993.
Description   xii, 137 p. ; 22 cm.
 
 
Subject Headings   LinkCustomer services.
Added Headings   LinkBowles, Sheldon M.
ISBN   0688123163 :
Sys. no.   000051087
Call Number   HF5415.5 .B528 1993 - Regular Loan - Main Library Collection (Books)
Library Holdings   Click here to check availability of this item