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Call Number   HF5415.5 .B363 2002 - Regular Loan - Main Library Collection (Books)
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Author   LinkBanks, Drew, 1961-
Title   LinkCustomer.Community : unleashing the power of your customer base / Drew Banks, Kim Daus ; foreword by Scott Cook ; afterword by Michael Lowestein.
Edition   1st ed.
Publisher   LinkSan Francisco : Jossey-Bass, c2002.
Description   xxiii, 254 p. : ill. ; 24 cm.
Series   LinkThe Jossey-Bass business & management series
 
Bibliography   Includes bibliographical references (p. 235-243) and index.
 
Subject Headings   LinkCustomer relations.
  LinkMarket segmentation.
  LinkElectronic commerce.
Added Headings   LinkDaus, Kim.
ISBN   078795621X
Sys. no.   000053571
Call Number   HF5415.5 .B363 2002 - Regular Loan - Main Library Collection (Books)
Library Holdings   Click here to check availability of this item